Returns & Exchanges

At Moida K-Beauty, we want you to love your skincare journey, which is why we offer a 30-day return policy for unopened and unused products. If your selection isn't the perfect fit for your skin, our dedicated team is here to assist with a seamless exchange or refund process.

Return Process

• 1.
  Initiate Your Request

  Contact our support team within 30 days of delivery with your order number and the names of the items you wish to return.

• 2.
  Prepare the Package

  Ensure all items are in their original packaging, unopened, and securely packed to prevent damage during transit.

• 3.
  Ship It Back

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.